Privacy policy

We need the information that you provide through this website to process your order. We also use it if we need to contact you about your order. We do not pass any of your information to any third party, except where it is necessary to fulfil your order (e.g. couriers).

We may also add your information to our mailing list so that we can contact you by post or e-mail about special offers, promotions or news about Fairwind.

If, in the past, you have been added to our mailing list but you no longer wish to receive mailings from us, please contact us by post, email or fax and we will remove you from our mailing list.

Any emails that we send contain an easy, automated way for you to cease receiving emails from us. If you wish to do this, simply follow the instructions at the end of any email.

Security of your information

Our website uses secure server software to protect your information whenever you place an order. This software encrypts all information you input before it is sent to us to minimise the risk of this information being intercepted before it reaches us.

Your personal information is stored on a secure database to protect it from unauthorised access. Access to your information requires a login and password and only authorised staff at Fairwind are allowed access to your information and only for the purposes set out above. Logins and passwords are reviewed and changed regularly.

Your rights

If, for any reason, you wish to see the information that we hold about you, or would like us to amend or update your information, please contact us by post, email or fax.

Cookies

Cookies are small bits of information that are stored on your computer’s hard drive by your browser. Our cookies do not hold any personal information about you and are used only to determine your browser and user preferences so that your online experience with us is enhanced. If you prefer, your browser software should enable you to disable cookies but you should still be able to use our website.

Tracking visits to our website

We do track visits to our website so that we can see which pages and sections are the most or least visited. This allows us to make informed changes to the website to enhance your online experience with us. However, tracking is done anonymously and so we do not have any idea of who we are tracking and or their personal information.

Consent

By placing an order with us you consent to us using your personal information for the purposes set out above.

Any changes to our privacy and security policy will be posted on this website as they occur.